CHRISTMAS-we cannot guarantee that your order will arrive before Christmas.

We are closed over the Christmas and New Year period and orders after 18th December will NOT be made or shipped before 5th January 2023.

***If ordering from an EU country-Please be aware that DHL will request payment of your local VAT and a customs clearance charge before they will deliver.

These are the rules post-Brexit!

The free shipping offered is the TRANSPORT cost only.***

Is size important?

The braces we sell online are all Multi-fit, which is 40 - 46" (100-115 cm),and can be adjusted smaller with the levers by approximately 6" (15cm).

Shipping and Holidays

All our braces are made to order for you and not sent from stock -

It can take a few days for us to process and manufacture your order ready for despatch, especially in the run-up to Christmas!

We use DHL as our preferred courier except for buttons to Korea where we use Royal Mail. In the majority of deliveries, you will receive a tracking number via email.

Delivery can take between 1 - 7 working days depending on the final delivery destination.

If for any reason you do not receive your order, please contact us with your order reference number. contact@albertthurston.com

Whilst every effort is made to ensure you receive your made to order braces as fast as possible, we CANNOT GUARANTEE delivery in a certain timeframe.

Can I buy in Pounds Sterling or Euros?

Of course. When you go to 'Checkout', you will automatically betransferred to our payment partner, WorldPay. Their site is encrypted to ensure the security of your transaction and guarantee your purchase.

They give you the option to pay in the currency of your choice at today's exchange rate.

Packaging

We use a variety of coloured boxes and your braces will be packed in a random colour from our range

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